Privacy Policy

• Collection of Information
  • Yatra Tours and Travels respects the privacy of its customers and is committed to protecting their personal information.
  • We may collect personal information such as name, contact details, payment information, and travel preferences when customers book our taxi services or tours.
  • Additionally, we may collect non-personal information such as IP addresses, browser type, and device information for analytical purposes.
• Use of Information:
  • . Personal information collected by Yatra Tours and Travels is used to process bookings, provide requested services, and communicate with customers regarding their bookings.
  • We may also use customers' contact information to send promotional offers, newsletters, or updates about our services, provided they have opted to receive such communications. Non-personal information may be used to analyze trends, improve our website and services, and enhance the overall customer experience.
• Cancellation and Refund Policy:
  • Customers can cancel their bookings with Yatra Tours and Travels by providing sufficient notice, as per our cancellation policy.
  • Cancellation charges may apply depending on the timing of the cancellation and the type of service booked.
  • Refunds, if applicable, will be processed as per our refund policy and may take a certain period to reflect in the customer's account.
• Vehicle and Driver:
  • Yatra Tours and Travels' taxi services include well-maintained vehicles driven by experienced and licensed drivers who comply with all safety regulations.
  • Customers are expected to treat the vehicles and drivers with respect and adhere to any instructions or guidelines provided during the journey.
  • Yatra Tours and Travels reserves the right to change the vehicle or driver assigned for the service due to unforeseen circumstances or operational reasons.
• Liability:
  • Yatra Tours and Travels will not be liable for any loss, damage, injury, or inconvenience caused during the provision of its services, except in cases of negligence or misconduct on our part.
  • Customers are advised to secure their belongings and valuables during the journey, as Yatra Tours and Travels will not be responsible for any loss or damage to personal property.

  By booking Yatra Tours and Travels' taxi services, customers agree to abide by these terms and conditions, which may be subject to change without prior notice. For any queries or clarifications regarding our services or policies, customers are encouraged to contact us directly.